Dedicated services and support offered by subject matter experts

Knowledge and service references.

Our highly specialized technical team is capable of developing and proposing assertive solutions for each operational reality, always working together with our customers, paying attention to all their needs and particularities, even the most specific ones.

It is because of this dedication to attention that we are considered a reference in service by our customers every year.*

*Annual Mercury Satisfaction Surveys

Services

ESCÁNER

Applied to conveyor belts with steel cable casings, the scanner performs predictive maintenance, evaluating the integrity of cables and splices.

ULTRASOUND

By measuring the thickness of the covering rubbers, ultrasound makes it possible to evaluate the performance of the conveyor belt.

THERMOGRAPHIC ANALYSIS

Detects and diagnoses high temperatures in transported materials, allowing it to be adapted to the application.

SURVEY AND MAPPING

Extensive survey of technical and dimensional data of equipment for adjustments and standardization of conveyor belts.

PROJECT ANALYSIS

We evaluate new or existing projects to indicate the most appropriate belt specifications aiming for the best cost x benefit x useful life.

APPLICATION ENGINEERING

We technically analyze the conveyor and monitor the belt’s performance, which allows us to identify the problem and indicate the best solution, with gains in useful life.

INVENTORY OPTIMIZATION

Through the analysis and standardization of items, we optimize your stock, helping to reduce expenses.

TRAININGS

We offer training that helps improve knowledge about inspection, application and splicing of conveyor belts.

SPECIFICATION OF CONVEYOR BELT

We evaluate the particularities of each application and specify the most appropriate belt, considering the best cost x benefit x useful life.

We innovate and create smart tailor-made solutions

"...We have always had our needs met by the Mercúrio Technical Team, such as studies and suggestions to increase the productivity of our conveyor belts....."

“...A reliable company with a long presence in the conveyor belt market, Mercúrio offers good quality products....”

"...We have never had any problems with Mercury. The products have guaranteed quality and we are very well served by the team, who respond quickly, meet the delivery deadline and, when needed, visit our operations...."